Mgr, Customer Service Training

Posted on October 17, 2015, updated on June 1, 2020 by admin

The program was well thought out, focused on problem areas, and how to make improvements.

Mgr, Customer Service Training

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Testimonials

Leadership techniques & strategies are easily relatable at any level of leadership. Discussion points are all well researched.

Shaping the Future Together

The Program was well thought out, focused on problem areas, and how to make improvements.

Mgr, Customer Service Training

The information was up to date and the examples given are ones I can use in my job. I was very pleased. Thank you!

Excellence in Customer Service

Provides several tools that could be applied by a supervisor in combating reluctance to change.

Shaping the Future Together

I could not have asked for better instructors. Lombardi and Rafferty conducted themselves very professionally.

Leadership Program Participant

The Instructor was on point the entire time. She excelled even with diversity and adversity.

Team Building, Camp Zama, Japan

I was captivated by the content and delivery of your seminar. I left inspired, motivated, and zealous to pass on the knowledge. With an ever-changing work environment, your tools are a great vehicle to develop the necessary skills for coping mechanisms.

Olsten Staffing Services, Inc.

Very animated, knowledgeable, held my interest and attention. Love the energy and personal stories that related to the topic.

Manager, Building Your Bench- Sustaining Your Team

You have a great team of professionals! The way everyone presents themselves, each in their own way, is perfect! Most training is blah, but Cortel made it so enjoyable. Your humor is what makes it really work!

Team Building Participant

I found it very eye-opening to help working with my coworkers on a day-to-day basis.

Team Building

"Unleashing Your Potential"

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